Payments Are Final
Fees paid through the VPARC app for app access, digital prescriptions, or rehabilitation plans are non-refundable once access or content has been delivered. Please review your details carefully before completing payment.
Exception: If you are charged in error — for example, a duplicate payment or an incorrect amount due to a technical issue — contact us and we will review and process an eligible refund within 5–7 business days.
How to Report a Payment Issue
If you believe you were charged incorrectly, contact us as soon as possible with your payment reference (available on your receipt) at varanasiphysio@gmail.com or call +91 98896 78838. We aim to respond to all payment queries within 2 business days.
Cancellations
Because VPARC app access and digital content are delivered immediately upon payment, cancellations after payment is completed are not available except under the erroneous-payment exception above.
Contact Us
For any questions about this policy, contact us at varanasiphysio@gmail.com or call +91 98896 78838.